1. Personal Information

    Service Provider represents and warrants to Client that in connection with the receipt, storage, use and/or transfer of Personal Information, it shall (a) at all times maintain the confidentiality of Personal Information provided Service Provider or otherwise disclosed to Service Provider in connection with the provisions of Services under this Agreement, and (b) maintain appropriate security measures that are in compliance with data protection regulations promulgated under applicable state and federal laws of the United States. For the purposes of this section “Personal Information” means the first and last name or first initial and last name of an individual together with one or more of the following relating to such individual: (i) Social Security number; (ii) driver’s license number/state-issued identification number; or (iii) financial account number, or credit or debit card number, with or without any required security code, access code, personal identification number, or password, that would permit access to the account.

  2. Non Personal Information

    We collect your Internet Protocol ("IP") addresses when you visit our website, to track and aggregate non-personal information. Non-personal information may include the browser name, the type of electronic device, manufacturer, make, model, unique ID of the electronic device and technical information about your means of connection to our website, such as the operating system and the internet service providers utilized and other similar information. For example, we may use IP addresses to monitor the regions from which you navigate our website. You understand that this information shall be non-personal information and could be used by us, for our own business promotion purposes.

  3. How we use the information collected

    The Information is collected and may be used by the Company or any third parties permitted by the Company (in India or abroad), for further analysis and tests in the future, for quality control purposes, for internal record keeping, to comply with our legal or statutory obligations, to conduct research, conduct case studies, clinical trials and may also be published in journals and presented in conferences and seminars without revealing your identity and while maintaining your anonymity. The purpose of any research, case studies, clinical trials, publications, or presentations ("Research”) would be for the advancement of medical science and for the overall benefit of the human race. You have provided your consent to us for sharing the Information for provision of Services by way of a consent form duly signed by you ("Informed Consent for Data Sharing”). The Informed Consent for Data Sharing is subject to the terms of this Privacy Policy.

    You agree that we may also use the Information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as divulging information about various healthcare packages, requests, offerings, and communications relevant to the Services that you have availed. By accepting this Privacy Policy, you expressly agree to receive this information.

  4. Disclosures

    Other than as described herein, we do not sell, rent, share, distribute, lease or otherwise provide the Participant’s Information to third parties, without the Participant’s prior consent. We may disclose the Participant’s Information in the following cases:

    1. Service Providers or Business Partners. We may use certain trusted third-party companies and individuals to help us provide, analyse, and improve the Services (including but not limited to for further analysis and tests in the future, for quality control purposes, etc.). These third parties may have access to your Information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. We may disclose your Information to service providers/partners located within India or abroad.

    2. Persons Who Acquire Our Assets or Business - If we sell or transfer any of our business or assets, certain Information may be a part of that sale or transfer. In the event of such a sale or transfer, we will notify you

    3. Legal and Regulatory Authorities. We may be required to disclose the Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose the Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, investigations or discovery requests. We may also disclose the Information to

      1. law enforcement officers, insurance companies or others;

      2. to comply with a judicial proceeding, court order, or legal process served on us;

      3. to enforce or apply this Privacy Policy or our other policies or agreements;

      4. for an insolvency proceeding involving all or part of the business or asset to which the information pertains; (f) respond to claims that any Information violates the rights of third-parties;

      5. or protect our rights, property, or our personal safety or the safety of the general public.

      Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Information is shared, nor shall the Company be responsible and/or liable for any additional information the Participant may choose to provide directly to any third party

  5. Anonymized Data

    We may also use your Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Information shared with us. We may use this anonymized data for any purpose including but not limited to Research, analytics, and to improve our Services. By using the Privacy Policy, you provide us the right to use your Information to create anonymized data and use it for facilitating the provision of Services to you.

  6. Cookies

    We may set "cookies” on the use of the website by you. Cookies are small encrypted files, that the website transfers to your computer’s hard drive or on your mobile / tablet device or through any such device through which you may access the website through your web browser that enables the website to recognize your browser and capture and remember certain information. We use cookies to collect and analyse information on website performance and usage, and to enhance and customise content and advertisements. By accepting this Privacy Policy or by clicking into any content on this website, you agree to allow cookies to be placed.

  7. Security

    We value your Information, and protect it against loss, misuse or alteration by taking extensive security measures. In order to protect the Information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. To protect the Information, we have implemented adequate technology. The Information is securely stored either with cloud service partners or a technology infrastructure, as may be used by us, from time to time. Although we provide appropriate firewalls and protections, we cannot warrant that the security of any personal Information transmitted as our systems may not be hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it. You are required to be careful to avoid "phishing” scams, where someone may send you an e-mail that looks like it is from us asking for the Information.

  8. Data Retention

    We will retain your Information for as long as your account is active or till the time we are required to provide you the Services or till it is required to be maintained under the applicable laws. We may retain and use your Information as necessary for the purposes of maintaining the records. We may also need to retain certain data for record keeping purposes, and there may also be residual information that will remain in our databases and other records, which will not be removed. Please note, however, that there might be latency in deleting the Information from our servers and backed-up versions.

  9. Limitation of Liability

    Company will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of your Information) and for use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to you or any third party arising out of this Privacy Policy.

  10. Dispute

    Governing Laws: This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Dispute Resolution: Any dispute arising, shall be submitted to the arbitration to be conducted in Tamilnadu, India in English language, in accordance with the rules and regulations of the Arbitration and Conciliation Act, 1996 (as amended from time to time), by a sole arbitrator, who shall be appointed by the Company and the award made in pursuance thereof shall be binding on the parties hereto. The dispute resolution and arbitration process mentioned in this section will not prohibit Company from approaching the courts for appropriate interim reliefs. The courts in Tamilnadu, India shall have an exclusive jurisdiction over any disputes arising under this Privacy Policy.

  11. Change of Policy

    Your continued use of the Services following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We request you to check this Privacy Policy on a periodic basis to ascertain if any additional considerations are involved with regard to your Information.

  12. Contact Us

    If you have questions or concerns or grievances regarding this Privacy Policy or wish to make a complaint, please contact us at support@cryscol.com or +91-422-356-4750.

Scroll to Top